Testimonials
Craig Cares was awarded the Entrepreneur of the Year Award for 2006 by the Roseville Chamber of Commerce.
"When it became time to find some help for my mother, it was a hard decision to make and even more difficult to find the right caregiving agency. When the first agency I found didn't work out, I asked a friend and she told me of her family's positive experiences with Craig Cares. She was so right. We have been very pleased to be with your agency.
From the first meeting when you came to my mother's home to talk with us about our needs, I have appreciated that personal, individualized attention that extends throughout Craig Cares.
Our caregivers are kind, reliable, thoughtful and always looking for ways to make my mother's day more pleasant and comfortable. When there is a change in her health, they are often the first to see it and are quick to let me know. I can leave my mother in their care, assured that she is safe and well cared for. Our caregivers know the importance of laughter and companionship and they share light moments and conversation with my mother as they provide personal care, tidy up, cook and serve nutritious meals, remind her to take her medications daily and do all the other activities during their time together. As my mother's needs change, our alert caregivers have gently and respectfully altered how they assist her to fit her needs. I appreciate how they have worked closely with me so that I feel like we are a team. All of us helping to keep my mother in her home which is so important to her.
Your office staff is always very friendly, helpful and an important part of that team. When I call your office, someone is there to answer the phone. I have never had to wait for a call back. All of my questions and concerns are quickly taken care of and I have been repeatedly reassured by them and by you that my calls are always welcomed.
Finding the right agency to care for someone you love is extremely important. Craig Cares is that agency for us. It is still hard to not worry about my mother but I have a greater peace of mind knowing that we are a family in your care."
Diane Louie
"In a sad and ever-changing experience, Craig Cares was the only efficient and reliable group we dealt with. My family and I thank everyone at Craig Cares for all your help and competency."
"We are very well satisfied with the overall quality of our service from Craig Cares. Our caregivers are very efficient, kind, compassionate and thoughtful. The best part of working with Craig Cares is the cheerful, pleasant attitude of all your employees. We recommend Craig Cares to others at every opportunity!"
"Thank you for a well run service that makes life easier. I would be happy to speak with prospective clients."
"Your people are on time and caring and dress neatly. Thank you and your people for all kindness."
"The best thing is that I don't get an answering machine during office hours. You are kind and caring. You are efficient and your caregivers are very good."
"Thanks for your kind words for my mom. I truly believe that having Gerri here three days a week (sometimes more) was extremely beneficial to Mother in many ways, i.e., errands, housekeeping, and mostly companionship. If Mother does get to come home again, I will be seeking you out once again."
"Thank you so much for handling the situation last week. Our family is so glad to have you helping us. And thank you for sending Shanna. She is wonderful."
"Your care and concern are greatly appreciated. Your staff is TOPS!"
"Thank you for the help when I needed it. Judy was the very best! I'll call if I need you again."
"You have been so kind to us. My husband was very fond of you. Thank you Craig for all your care and concern. You provide a wonderful service through your company and I very much appreciate your compassionate way of doing business."
"Thank you for your help during our time of need."
"I was impressed that Craig made a personal call and evaluation. He was compassionate, a 'listener', as well as informative. I am impressed that you:
- developed a written care plan
- kept written care notes
- was agreeable to less than 8 hours"
"A big thank you to your staff, they really know their "stuff!"
"I retained Craig Cares to assist with my elderly mother. Of course, selecting the appropriate caregiver is essential for anyone concerned for loved ones. Living a three hour drive away from my mother, it became important for me to be assured that she was properly and consistently cared for. I was totally satisfied with my selection of Craig Cares. The staff that was sent to her home was always prompt, efficient, and caring. Not only was the proper care given but the staff always brightened my mother's day. I highly recommend Craig Cares and believe they would be an asset to anyone needing home care."
"We switched from a large national agency to Craig Cares to provide care for my father. Because Craig Cares is locally owned, we received much more personal attention and hands-on management than with our previous agency. The caregivers from Craig Cares have been compassionate, dependable, and very responsive to my father's needs. Besides providing excellent personal care, they have encouraged my dad to do his exercises. This regular stimulation has improved my dad's mobility and communication as well as his mood and attitude. Switching to Craig Cares has helped me too. Craig has served as an advocate for my dad in dealing with insurance companies and doctors. For example, he located a dental hygienist and physician who make house calls to my dad. He also arranged for my dad's neurologist to visit my dad at home. I believe Craig's follow-up has resulted in better service from my dad's insurance company and health care professionals. In summary, my dad's well-being clearly improved under the care of Craig Falk and his staff. I recommend Craig Cares to anyone who is seeking a home care agency."
Safe & Sound At Home
Do you need help cutting through the confusion about obtaining care for your loved one? Safe and Sound At Home, A Guide To Finding The Best Caregiver was created to be a concise, quick guide to help get you started in searching for the best caregiver for your loved one.
From Our Blog
- When Jeff Bezos speaks, I listen
8.8.11 - Communication
6.7.11 - Teamwork
5.16.11 - Observant caregiver saves the day
2.4.11
Facts for Fun
Montgomery Ward was the first to advertise 'Satisfaction guaranteed or your money back' in 1874.
