Seven Great Reasons to Choose Us!
Personal Service
We visit the client's family to make them feel comfortable with us as a home care provider. Home visits help us assess the client's needs directly, and they give us an ideal opportunity to evaluate our prospective client's personality and environment, aiding our efforts to find the right care giver match for them. After placement, we continue to remain in contact to assure that our client's need are being met to their complete satisfaction.
Courteous and Responsive Service
We provide speedy and courteous service at all times. Whenever possible, we provide same-day service; but for optimum results, especially on long-term placements, we prefer at least three days notice. Our office hours are 8:00am - 5:00pm, Monday - Friday. However, after-hours calls are answered by our on-call supervisor.
Bonded and Insured
Craig Cares is a bonded and insured home care agency, fully covering our clients against property damage, theft and/or any employee accidents that may arise on the job. All of our candidates are experienced and carefully-screened providers of home care services who have been selected on the basis of their excellent backgrounds, skills and professionalism.
Full-service Accounting and Payroll Management
We will manage all of the cumbersome details of being an employer, including computerized paychecks, handling Social Security, Medicare, unemployment, state payroll taxes, W-2 Transmittal Forms, and worker's compensation filings and responsibilities.
Excellent Benefit Package for Our Employees
In order to ensure that we retain the best employees in the field, we offer our staff medical insurance and IRA matching funds. Although few other of our competitors do this, we feel it is important and necessary, ensuring our employee's health helps us keep healthy, stable and satisfied employees on our assignments. Since they are motivated to work well for our clients in order to keep these jobs and benefits, we notice much less turnover and more client satisfaction. In fact the average tenure of our cargivers is 2.5 years.
Client Satisfaction
Craig Cares knows how important careful screening is to our clients, and we do our utmost to provide qualified candidates with good work histories and excellent references. If for any reason, you're not fully satisfied, we'll offer you other qualified candidates until you find the one you want to retain on a long-term basis.
On-going Caregiver Supervision and Direction
When you begin service, one of our office staff will come to your home to introduce you to your prospective care giver. They will go over the care plan with your care giver to make sure that you receive the care you need and deserve. In addition, we will make visits to spot-check our caregivers' compliance with our scheduling and care management standards. We also conduct written client and caregiver surveys every six months.
Testimonials
“Thank you for a well run service that makes life easier. I would be happy to speak with prospective clients.”
Safe & Sound At Home
Do you need help cutting through the confusion about obtaining care for your loved one? Safe and Sound At Home, A Guide To Finding The Best Caregiver was created to be a concise, quick guide to help get you started in searching for the best caregiver for your loved one.
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