Our Commitment
At Craig Cares, we take a personal interest in the success of each and every placement we make. We understand that our caregivers fill a special role in the lives of those seniors we serve, as well as their families. This relationship forms a unique bond and holds a special responsibility, and as such we take it very seriously.
Whenever possible, we meet with you directly to answer your questions and assist you in choosing the options that best suit your specific needs. We also stay in regular contact with you throughout the course of our relationship to assure that your needs and expectations are being met.
Not only do we make sure the caregiver we send to you has the necessary skills and experience to handle your individual needs, but we also go to great lengths to make sure that their personality and talents are a good fit for you as well. During your first caregiver visit, a member of our office staff will be present to coordinate your personalized plan and answer any questions. If for any reason you are not satisfied with the caregiver we send you, we'll provide a replacement until we find the match that's right for you.
Our emphasis has always been on hiring caregivers who are experienced, dependable, personable and caring - the kind of person we would feel comfortable hiring to care for our our own mother or father. All of our caregivers sign a written pledge to our company that they will do their very best to make a positive difference in the lives of our clients.
Offering Security & Peace of Mind
We recruit reliable caregivers who have a big heart. We have a very careful and thorough screening process that involves checking criminal background records, DMV reports, employment references, social security numbers and more.
We're also proud to say that we offer health care benefits and IRA matching funds to those candidates who pass this rigorous process and perform well on our assignments. These and other benefits we offer help us retain good employees on a long-term basis, as well as providing us a way of thanking them for a job well done.
Our Pledge To You
We promise to make a positive difference in the lives of our clients by:
- Listening to your needs with care and empathy.
- Responding to your inquiries quickly and completely.
- Giving you peace of mind by providing conscientious care providers.
- Treating you with the dignity and the respect that you deserve.
- Answering the telephone promptly.
- Matching you with the most suitable caregiver on our staff.
- Providing customer satisfaction with our unlimited replacement guarantee.
Testimonials
“We are very well satisfied with the overall quality of our service from Craig Cares. Our caregivers are very efficient, kind, compassionate and thoughtful. The best part of working with Craig Cares is the cheerful, pleasant attitude of all your employees. We recommend Craig Cares to others at every opportunity!”
Safe & Sound At Home
Do you need help cutting through the confusion about obtaining care for your loved one? Safe and Sound At Home, A Guide To Finding The Best Caregiver was created to be a concise, quick guide to help get you started in searching for the best caregiver for your loved one.
